Refund policy

To be eligible for a refund/exchange the item needs to be returned back to us in a unworn, unused, re-sellable condition and strictly within 7 working days. Please report any dissatisfaction within 24 hours to info@tinynecessities.co.za upon receiving your parcel. We do not refund courier charges. Please note that courier costs for returns or exchanges will be for your own account, and we are happy to arrange the collection of the return for R100 and the delivery of the exchanged size for R100. Total: R200

REFUNDS: Please take note that our garments are made to order, if a refund is requested rather than store credit or a exchange - a flat rate of R100 will be deducted for admin fees, production fees and bank charges for the refund. The courier charge return fee of R100 + R100 refund fee (total: R200) will be deducted from your refund. We highly encourage store credit or a exchange as we value our customers experience.

NO REFUNDS OR EXCHANGES CAN BE MADE ON CUSTOM MADE ORDERS OR CHRISTENING DRESSES / NO REFUNDS/EXCHANGES on BLACK FRIDAY PROMOTIONS AND BARGAIN BIN PROMOTIONS.

Contact Person: Lilly Enslin (076 713 3048)